Support
Stuck on something, found a bug, want to suggest a feature, or just have a question about your account? Email us — a real human reads everything that comes in.
support@heytomo.appWe typically reply within 1–2 business days.
Before you write
If you're reporting a bug, the more of this you can include, the faster we can help:
- What you were trying to do
- What you expected to happen
- What actually happened (a screenshot helps)
- Your phone model and iOS/Android version
- Your Tomo app version (Settings → About)
Account & data
You can delete your account and all associated personal data in-app: Settings → Account → Delete Account. Courses you published stay on the marketplace, reattributed to a “Deleted User” so other learners aren't broken. For data-access or other privacy requests, see our Privacy Policy.
Tomo in Claude
- Add Tomo to Claude. Find Tomo under Customize → Connectors and tap Connect.
- Connect, or skip it. Sign in to keep your streak, or tap Continue without an account.
- Ask for a course. Name any topic, or say “turn this chat into a Tomo course.”
- Disconnect any time under Customize → Connectors.