Support

Stuck on something, found a bug, want to suggest a feature, or just have a question about your account? Email us — a real human reads everything that comes in.

support@heytomo.app

We typically reply within 1–2 business days.


Before you write

If you're reporting a bug, the more of this you can include, the faster we can help:

Account & data

You can delete your account and all associated personal data in-app: Settings → Account → Delete Account. Courses you published stay on the marketplace, reattributed to a “Deleted User” so other learners aren't broken. For data-access or other privacy requests, see our Privacy Policy.

Tomo in Claude

  1. Add Tomo to Claude. Find Tomo under Customize → Connectors and tap Connect.
  2. Connect, or skip it. Sign in to keep your streak, or tap Continue without an account.
  3. Ask for a course. Name any topic, or say “turn this chat into a Tomo course.”
  4. Disconnect any time under Customize → Connectors.